This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to; The Wedding Storytellers, FAO Customer Engagement, 5 Church Green, Norwich NR7 8BA, UK.
Who are we?We’re The Wedding Storytellers, are a full-service photography company specialising in reportage style. The Wedding Storytellers is a British private company whose address is 5 Church Green, Norwich NR7 8BA, UK.
How do we collect information from you?We obtain information about with your consent when you use our website, for example, when you contact us about products and services or if you register to receive our newsletters. We securely store all our contact information using SSL security.
What type of information is collected from you?Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine how many people use our site, to better understand how they find and use our web pages and to see their journey through our website. Google does not supply to us data that directly identifies you. We consider Google to be a third party data processor.
The personal information you directly supply by consent and that we collect might include: your name, address, email address, telephone number and information regarding what pages on our website are accessed and when.
How is your information used?We may use your information to:
- send you communications which you have requested and that may be of interest to you. These may include quotations, updates on our activities, promotions of our companys goods and services,
- process orders that you have submitted;
- process information requests that you have submitted,
- to carry out our obligations arising from any contracts entered into by you and us,
- seek your views or comments on the services we provide,
- notify you of changes to our services,
Who has access to your information?We will not give, sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services our behalf (for example to process payments). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond The Wedding Storytellers, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Data Protection OfficerThe data protection officer for The Wedding Storytellers is Eleanor Santos. Email email@example.com Tele: 0780 644 1856 Data Protection Legislation Our business, internal computer systems and this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Your choicesYou have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our work or our products and services, then you can unsubscribe from our communications using the link at the bottom of all our marketing emails at any time.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or where there could be a legitimate business interest. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org or telephone on 0780 644 1856
How you can access and update your informationThe accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com or telephone on 0780 644 1856
You have the right to ask for a copy of the information The Wedding Storytellers hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
You have the right to ask for all the information The Wedding Storytellers holds about you to be deleted and erased from our systems. To do this, please send us an email to firstname.lastname@example.org from the email account we have on record for you and we shall delete and erase all data we hold on you from our systems that we are legally able to do.
Transferring your information outside of EuropeWe may hold your contact information in our email marketing system. The data for which is held in the USA by EU-US Privacy Shield compliant providers; Amazon Data Services. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services. Our 3rd Party Data Processors We may use third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation of the EU and UK. Where these third parties are based in the USA they are EU-U.S Privacy Shield compliant.
- Google Analytics
- Amazon Data Services
Data BreachesWe will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Security precautions in place to protect the loss, misuse or alteration of your informationWhen you give us personal information, we take steps to ensure that it’s treated securely. This website does not accept on line transactions.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
ProfilingWe may analyse your personal information to create a profile of your interests and preferences so that we only contact you with information relevant to you.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.